Each process is different depending on the vendor. View our accepted forms of vendor credits below and how to redeem them.
Cisco Learning Credits (CLCs)
You can use your CLCs for any Authorized Cisco course purchase including e-learning. Upon booking your Cisco course, you will be asked to provide your Sales Order Number (SO#) on our payment screen. The SO# is available from your company’s Cisco “Team Captain”. While filling out your booking form, please check the Cisco Learning Credits box. Your training must be booked before your CLCs expire and the class must start before the expiration date of your CLCs (the expiration date can be found on the Sales Order). If you need an extension, it can only be requested within 2 weeks of the CLC expiration date. Cisco does not approve all extension requests, but if the extension is approved, it will be after the first business day of the expiration date. The conversion rate is 1 CLC = $100.00.
NetApp Training Units (NTUs)
After selecting your Authorized NetApp course, during the checkout process, you can select the option to pay using NTUs. You will be asked to enter the P.O. number that was used for the purchase of your TUs. To find out how many NTUs your organization has available, visit the NetApp University Support site and provide your company name and your P.O. number. NTUs expire one year from the date they were purchased. The redemption value of a NTU is dependent on the country it was purchased. An NTU is worth $75.
Microsoft Software Assurance Training Vouchers (SATVs)
First, check if your license agreement contains Software Assurance Training Vouchers. Then, contact Fast Lane and provide your voucher number and expiration. From there, we will handle the redemption process for you. Vouchers must be redeemed (not reserved) before the expiration date. The conversion rate is 1 SATV = 1 training day.
Juniper Training Credits (JTCs)
In order to redeem your JTCs, we will need your Juniper Training Credit number. JTCs have to be redeemed prior to the expiration date. The conversion rate is 1 JTC = $1.00.
Gigamon Training Vouchers (GTVs)
Gigamon Training Vouchers are valued at $100 USD per voucher. GTVs can be used to purchase authorized Gigamon training including standard Gigamon courses as well as Consultative Gigamon Training solutions. GTVs can only be redeemed through ENO Institute. GTVs expire one (1) calendar year from date of receipt. No discounts can be applied to the cost of a class when using GTVs.