SIP Training Advanced

Commitment 2 Days, 7-8 hours a day.
Language English
User Ratings Average User Rating 4.8 See what learners said
Price REQUEST
Delivery Options Instructor-Led Onsite, Online, and Classroom Live

COURSE OVERVIEW

This SIP Training Advanced Workshop offers a deep dive into the intricacies of the Session Initiation Protocol (SIP) and related protocols. While basic protocol operation is covered, the emphasis is on problem isolation and troubleshooting of problems that are often encountered while implementing SIP and the associated SIP trunking protocol, SIP-T.  The SIP Advanced course is predominantly hands-on, with the structured or independent discovery labs accounting for over two-thirds of the class time.

WHAT'S INCLUDED?
  • 2 days of SIP Training Advanced with an expert instructor
  • SIP Advanced Electronic Course Guide
  • Certificate of Completion
  • 100% Satisfaction Guarantee
RESOURCES
RELATED COURSES

ADDITIONAL INFORMATION

CUSTOMIZE IT
  • We can adapt this SIP training course to your group’s background and work requirements at little to no added cost.
  • If you are familiar with some aspects of this SIP Training Advanced Workshop course, we can omit or shorten their discussion.
  • We can adjust the emphasis placed on the various topics or build the SIP training around the mix of technologies of interest to you (including technologies other than those included in this outline).
  • If your background is nontechnical, we can exclude the more technical topics, include the topics that may be of special interest to you (e.g., as a manager or policy-maker), and present the SIP Training Advanced Workshop course in a manner understandable to lay audiences.
COURSE OBJECTIVES

After completing this SIP Training Advanced course, students will be able to:

  • Understand the internal protocol operations of SIP and SIP-T
  • Describe and troubleshoot call setup, media transport, and call tear down for SIP and SIP-T
  • Analyze and troubleshoot call traces of phone connectivity problems in a SIP environment
  • Detect call connection problems and suggest solutions from SIP call traces in a small enterprise or carrier IP telephony example
  • Determine the source of echo, troubleshoot echo cancellation issues, and consider the contribution of electrical vs acoustic echo to call degradation
  • Perform root cause analysis on SIP call traces for two of the most pervasive problems in VoIP: broken speech and dropped calls
  • View and dissect Quality of Service (QoS) and Quality of [User] Experience (QoE) issues on SIP and SIP-T call traces, understand differences in MOS and R-Values and calculations relative to different call types, and listen to media samples of impairments
AUDIENCE/TARGET GROUP

The target audience for this SIP Training Advanced course:

  • If you are a communication, systems, or software engineer; data network, telephony, IT, or marketing/sales professional; or technical or strategy manager or consultant who needs a detailed, hands-on understanding of SIP, this course is for you.
CLASS PREREQUISITES

The knowledge and skills that a learner must have before attending this SIP Training Advanced course are:

The above course, or equivalent knowledge/experience, is a recommended prerequisite.

COURSE SYLLABUS

Course Intro: Lecture
  • Overview
  • ClearSight Analyzer
  • Logistics and Labs
SIP Overview: Lecture
  • SIP Servers
    • Proxy Servers
    • Redirect Servers
    • Location and Directory Servers
    • Registration
    • Locating SIP Servers
  • SIP Messages and Procedures
    • Message Structure
    • Requests and Responses
    • Addressing
    • Completion/Error Codes
  • Basic Call Flows and Service Examples
    • Media Streams/Packets in SIP Sessions
    • RTP/RTCP
    • Media Coding
    • Session Description Protocol (SDP)
SIP Workshop Lab
  • Call Set-Up
    • Invite
    • SDP
  • Media Streams/Packets
    • RTP/RTCP
    • Media Coding
    • Content Monitoring
  • Call Tear-Down
SIP-T Overview: Lecture
  • Telephony Trunking Overview
  • TDM vs Packet Voice
  • SIP-T Messages and Procedures
    • Message Structure
    • Requests and Responses
    • Addressing
    • Completion/Error Codes
  • Basic Call Flows and Service Examples
    • Media Streams/Packets
    • Error Conditions
Skinny Workshop Lab
  • Call Set-Up
  • Media Streams/Packets
    • RTP/RTCP
    • Media Coding
    • Content Monitoring
  • Call Tear-Down
Top 5 VoIP Problems LABs
  • Phone Connectivity: Lab
  • Analyze and Troubleshoot Call Traces of Phone Connectivity Problems in a SIP Environment.
  • LAB Debrief: Group Discussion
Call Connection Lab
  • Detect Call Connection Problems and Suggest Solutions from SIP Call Traces in a Small Enterprise or Carrier IP Telephony Example
  • LAB Debrief: Group Discussion
Call Echo Lab
  • Determine the Source of Echo, Troubleshoot Echo Cancellation Issues, and Consider the Contribution of Electrical vs Acoustic Echo to Call Degradation
  • LAB Debrief: Group Discussion
  • Broken Speech/Dropped Calls
  • Perform Root Cause Analysis on SIP Call Traces for Two of the Most Pervasive Problems in VoIP
  • LAB Debrief: Group Discussion
Voice Quality/QoS/QoE Lab
  • View and Dissect Quality of Service (QoS) and Quality of [User] Experience (QoE) Issues on SIP Call Traces, Understand Differences in MOS and R-Values and Calculations Relative to Different Call Types, and Listen to Media Samples of Impairments
  • LAB Debrief: Group Discussion
SIP Training AdvancedSIP Training Advanced Course Wrap-Up

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