VoIP for Managers Training

Commitment 1 Day, 7-8 hours a day.
Language English
User Ratings Average User Rating 4.8 See what learners said
Delivery Options Instructor-Led Onsite, Online, and Classroom Live


VoIP for Managers Training: As VoIP goes mainstream and starts to supplant traditional phone connections, understanding this technology becomes critical for all concerned with telecommunications and information technologies. With the confusing array of systems and applications that are now available, many mergers and acquisitions that have taken place, and the many new players that are in the marketplace – not to mention the protocols advancements that have occurred — VoIP is not an easy technology to grasp. This VoIP for Managers Training course will help you understand both the technology and applications of VoIP in simple, non-technical terms.

We will discuss the types of VoIP deployments ranging from home offices and branch locations to campus environments. We will review the components of a VoIP system including all of the key definitions, concepts, and technologies. Finally, we will learn how to plan a successful VoIP deployment and how to avoid the common pitfalls through an understanding best -fits for deployment methodologies. At the end of this one-day VoIP for Managers Training course, you will have acquired a comprehensive overview of this technology from both the technical and managerial perspectives.

  • 1 day of VoIP for Managers Training with an expert instructor
  • VoIP for Managers Electronic Course Guide
  • Certificate of Completion
  • 100% Satisfaction Guarantee



After completing this VoIP for Managers Training course, students will be able to:

  • Describe the current markets and applications for VoIP communications
  • List the key components of a VoIP network and describe how they work together
  • Reduce costs by using open standards such as SIP
  • Manage the deployment of a VoIP network
  • Are you a manager, executive, or marketing/sales professional whose work relates to VoIP communications systems? Lets us know so we can emphasize the parts of the course that deal with the markets and applications of this technology to support your particular application or product.
  • Get advice and ideas on how to deploy your own VoIP communications network from the meeting with a potential client or vendor to the design, procurement, and installation of the network. We can help you get ready!

The target audience for this VoIP for Managers Training course:

  • Non-technical professionals, managers, and executives with an interest in VoIP communications technology and program management.

The knowledge and skills that a learner must have before attending this training course are:

  • None


  • Limitations of traditional telephony
  • Advantages and disadvantages of VoIP
  • History of VoIP
Commercial Markets and Applications
  • Small business/branch office
  • Corporate or business applications
  • VoIP service providers
  • Military Markets and Applications
VoIP Systems
  • IP PBXs and their deployment models
  • Media gateways and SIP architecture
VoIP System Architecture
  • Network configuration
  • Remote sites
  • Media gateways
  • Phone devices
  • Network management and diagnostic tools
  • Managing a VoIP Deployment Project
Project Schedule
  • Customer Questionnaire
  • Site survey
  • Design and bandwidth considerations
  • Voice application design considerations
  • Network carrier lines and conversion
  • Resources
  • Delays
VoIP for Managers Training Course Wrap-up
  • System view: Putting it all together
  • Future of VoIP communications: Presence and ubiquitous networks
  • Q/A and Evaluations
VoIP for Managers TrainingVoIP for Managers Training Course Wrap-Up